Workshop session:

Product Testing Clinic

Practice your usability testing skills to find design issues & opportunities
presented by:
Varun Nirai & Rishi Murugesan

About the
workshop

A universal rule connects all products & people: No one wants the most challenging or complex way to do anything! No matter when or where, easy to use products simply outperform their clunky, cumbersome counterparts. But it's impossible to know if a product is easy to use without understanding how someone tries to use it. Enter usability testing. One of the most popular UX research methods, usability testing allows you to understand a product from the user's perspective. Bad ideas stick out clearly and good ideas are refined into great ones. While this method is magical, meaningful usability tests are easier said than done. In this workshop, we'll quickly review the basics of usability testing. Then, we'll jump immediately into a series of team exercises built to gradually shape how you plan and conduct usability tests. If you don't want a lecture and crave hands-on experience, join this product testing clinic!

Presented by:

Varun Nirai & Rishi Murugesan

Co-Founders, Authors & UX Professionals
Apple & Banana

Varun Nirai is cofounder and Head of Research at Apple & Banana where he believes that everyone can do fruitful research. Varun has spent his career immersed in psychology, technology and design at organizations like Facebook, Best Buy, & SeatGeek along with rising startups across the country. When he’s not sharing perspectives, collaborations and applications of fruitful research, he can be seen exploring Minneapolis with his wife and two dogs, reading on his Kindle, or finding the best coffee shops to work in. 

Rishi Murugesan is cofounder and Head of Design at Apple & Banana. Starting out in graphic and package design, Rishi has moved into UX design, working on several internal applications at Best Buy and is now currently at Tubi as a product designer II. Rishi uses product design to solve product and business problems in the most efficient, creative way. With a passion for running, creepy TV shows, and typography, -- he's designed several from scratch! -- Rishi lives near Lake Nokomis with his wife, black cat, and new puppy.